The City of Pell Water Works, a public community water system under the City Department of Utility – Water & Sewer, provides water for about 15,402 residents living in the area of Pell City, Alabama, the county seat of St. Clair County along with Ashville. Established in 1927, the City of Pell City Water Works currently obtains its supply from a blend of sources, primarily from groundwater pumped from four wells that are located throughout the city and surface water from the Coosa Valley Water Authority in Ragland.

Pell City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of Pell City Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City of Pell City Water Works website.

Contact City of Pell City Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1905 First Avenue North
Pell City, Alabama 35125

205-338-2244
bmuenger@cityofpellcity.net

Emergency (24 hours - broken water main or pipeline, etc.)
205-338-2244

Pay Your Pell City Water Bill

Already have an account?

If you already have an account, you just need to login to the Pell City Water site. Pell City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pell City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pell City Water Service

Starting Your Service

When you move to a new home in Pell City, you'll most likely already have running water, but you'll still need to set up water service with the Pell City Water. Luckily, Pell City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pell City, you'll need to stop your water service with the Pell City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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