Prichard Water Works Board

The City of Prichard Water Works and Sewer Board (PWW&SB) provides water for about 32,400 residents living in the area of Prichard, Alabama. Established in 1943, the Prichard Water Works Board currently obtains its supply via purchase from the Mobile Area Water & Sewer System (MAWSS), which uses the Converse Reservoir also known as the Big Creek Lake, a surface water source.
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Prichard Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Prichard Water Works Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Prichard Water Works Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 10455
125 East Clark Avenue
Prichard, 36610

251-457-3396 (Mon–Fri, 8:00 AM–5:00 PM)
"No email provided. Please visit the contact form." (https://www.prichardwater.com/contact.asp)

Emergency (24 hours - broken water main or pipeline, etc.)
251-457-9786

Pay Your Prichard Water Bill

Already have an account?

If you already have an account, you just need to login to the Prichard Water site. Prichard Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Prichard Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Prichard City Water Service

Starting Your Service

When you move to a new home in Prichard, you'll most likely already have running water, but you'll still need to set up water service with the Prichard Water. Luckily, Prichard City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Prichard, you'll need to stop your water service with the Prichard Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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