The Utilities Board Of Rainbow City supplies water to about 12,252 residents living in the Rainbow City area of Etowah County. Utilities Board Of Rainbow City purchases the water from Odenville Utilities Board. Odenville Utilities Board collects groundwater from eight wells that draw from four aquifers. The Odenville water system can produce up to 8.5 million gallons of water per day.

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Rainbow City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rainbow City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Rainbow City Water website.

Contact Rainbow City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
3700 Rainbow Drive
Rainbow City, Alabama 35906

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
256-442-2553

Pay Your Rainbow City Water Bill

Already have an account?

If you already have an account, you just need to login to the Rainbow City Water site. Rainbow City Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Rainbow City Water Service

Starting Your Service

When you move to a new home in Rainbow City, you'll most likely already have running water, but you'll still need to set up water service with the Rainbow City Water. Luckily, Rainbow City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rainbow City, you'll need to stop your water service with the Rainbow City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.