Russellville Water & Sewer Board provides water for about 16,650 people living in the Russellville area of Franklin County. Russellville Water Board has one groundwater source and two surface water sources. The groundwater well draws water from Bangor Formation Aquifer. The primary surface water source draws water from Lake Elliott, and the backup surface water source is located at the Cedar Creek Reservoir. The treatment process includes disinfection, coagulation, sedimentation, filtration, and adding fluoride for dental protection.

Russellville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Russellville Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Russellville Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Russellville Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Russellville Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Russellville Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
721 Jackson Avenue South
P.O. Box 1148
Russellville, Alabama 35653

256-332-3850
No email provided. Please visit the contact form. https://www.russellvilleutilities.com/water/contact

Emergency (24 hours - broken water main or pipeline, etc.)
256-332-2230

Pay Your Russellville Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Russellville Utilities site. Russellville Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Russellville Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Russellville Water Service

Starting Your Service

When you move to a new home in Russellville, you'll most likely already have running water, but you'll still need to set up water service with the Russellville Utilities. Luckily, Russellville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Russellville, you'll need to stop your water service with the Russellville Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates