Columbiana has multiple water providers: Shelby County Water and Columbiana Water. This page provides information about Shelby County Water.

The Shelby County Water Services provides water for about 35,892 residents living in the area of Columbiana, Alabama. Established in 1818, the Shelby County Water System currently obtains its supply from a surface water source, Coosa River.

Columbiana Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Shelby County Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Shelby County Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Shelby County Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Columbiana has multiple water providers: Shelby County Water and Columbiana Water. This page provides water quality information for Shelby County Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Columbiana has multiple water providers: Shelby County Water and Columbiana Water. This page provides water quality information for Shelby County Water.

Contact Shelby County Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 37
Columbiana, Alabama 35051

205-678-2818
No email provided. Please visit the contact form. (https://www.shelbyal.com)

Emergency (24 hours - broken water main or pipeline, etc.)
205-805-6829

Pay Your Shelby County Water Bill

Already have an account?

If you already have an account, you just need to login to the Shelby County Water site. Shelby County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Shelby County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Columbiana Water Service

Starting Your Service

When you move to a new home in Columbiana, you'll most likely already have running water, but you'll still need to set up water service with the Shelby County Water. Luckily, Columbiana has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Columbiana, you'll need to stop your water service with the Shelby County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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