Southside Water Works And Sewer Board supplies water to about 11,535 residents living in the Southside area of Etowah County. Southside Water Works And Sewer Board collects water from two groundwater wells and purchases water from the City Of Gadsden. The water treatment consists of adding chlorine for disinfection.

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Southside Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Southside Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Southside Water website.

Contact Southside Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
3001 Highway 77
Southside, Alabama 35907

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
256-442-8707

Pay Your Southside Water Bill

Already have an account?

If you already have an account, you just need to login to the Southside Water site. Southside Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Southside Water Service

Starting Your Service

When you move to a new home in Southside, you'll most likely already have running water, but you'll still need to set up water service with the Southside Water. Luckily, Southside has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Southside, you'll need to stop your water service with the Southside Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.