The City of Springville Water supplies water to about 6,015 residents of Springville in St. Clair County, Alabama. Springville City Water Department purchases water from Coosa Valley Water and Trussville Utilities and obtains groundwater from the Knox Aquifer. The water from Trussville Utilities comes from eight groundwater wells pumping from Tuscumbia-Fort Payne chert and Bangor limestone aquifers. The City also maintains an emergency connection with Odenville Water and operates five storage tanks of 1.4 million gallons capacity. The water is treated with chlorine before distribution.

API Uploaded Image

Springville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Springville City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Springville City Utilities website.

Contact Springville City Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P O Box 919
Springville, Alabama 35146


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Springville City Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Springville City Utilities site. Springville City Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Springville Water Service

Starting Your Service

When you move to a new home in Springville, you'll most likely already have running water, but you'll still need to set up water service with the Springville City Utilities. Luckily, Springville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Springville, you'll need to stop your water service with the Springville City Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.