Bay Minette has multiple water providers: North Baldwin Utilities and White House Water. This page provides information about North Baldwin Utilities.

The North Baldwin Utilities, a public community water system under the City Department of Public Works, provides water for about 28,713 residents living in Bay Minette, a city in and the county seat of Baldwin County, Alabama. Established in 1945, the North Baldwin Utilities System currently obtains its supply from nine public water supply wells and five aquifers namely: Bay Minette Middle Aquifer, which supplies Wells 2, 3, 4 & 5, Bay Minette Lower Aquifer, which supplies Wells 5 & 6, Miocene Undifferentiated Aquifer, that supplies Wells 9A & 9B, Stapleton 275-foot Aquifer that supplies Well 12, and finally Miocene Pliocene Aquifer that supplies Well 10.

Bay Minette Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires North Baldwin Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the North Baldwin Utilities website.

Contact North Baldwin Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
25 Hand Avenue
Bay Minette, Alabama 36507

251-580-1626
info@nbumail.com

Emergency (24 hours - broken water main or pipeline, etc.)
251-580-2559

Pay Your North Baldwin Utilities Bill

Already have an account?

If you already have an account, you just need to login to the North Baldwin Utilities site. North Baldwin Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the North Baldwin Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Bay Minette Water Service

Starting Your Service

When you move to a new home in Bay Minette, you'll most likely already have running water, but you'll still need to set up water service with the North Baldwin Utilities. Luckily, Bay Minette has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Bay Minette, you'll need to stop your water service with the North Baldwin Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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