Decatur has multiple water providers: Decatur Utilities and West Morgan East Lawrence Water. This page provides information about Decatur Utilities.

The Decatur Utilities, Water provides water for about 77,100 residents living in the area of Decatur, Alabama. Established in 1826, the Decatur Water currently obtains its supply from a surface water source, the Wheeler Reservoir in Tennessee River.

Decatur Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Decatur Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Decatur Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Decatur Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Decatur has multiple water providers: Decatur Utilities and West Morgan East Lawrence Water. This page provides water quality information for Decatur Utilities.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Decatur has multiple water providers: Decatur Utilities and West Morgan East Lawrence Water. This page provides water quality information for Decatur Utilities.

Contact Decatur Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P O Box 2232
Decatur, Alabama 35603

256-552-1400
feedback@decaturutilities.com

Emergency (24 hours - broken water main or pipeline, etc.)
256-552-1400

Pay Your Decatur Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Decatur Utilities site. Decatur Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Decatur Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Decatur Water Service

Starting Your Service

When you move to a new home in Decatur, you'll most likely already have running water, but you'll still need to set up water service with the Decatur Utilities. Luckily, Decatur has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Decatur, you'll need to stop your water service with the Decatur Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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