Jackson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jackson Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jackson Water Works website.

Contact Jackson Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
2751 Commerce Street
Jackson, Alabama 36545

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
251-246-2900

Pay Your Jackson Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Jackson Water Works site. Jackson Water Works accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jackson Water Service

Starting Your Service

When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the Jackson Water Works. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jackson, you'll need to stop your water service with the Jackson Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.