Jackson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Old Line Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Old Line Water website.

Contact Old Line Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
P.O. Box 67
Jackson, Alabama 36545

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
251-246-9205

Pay Your Old Line Water Bill

Already have an account?

If you already have an account, you just need to login to the Old Line Water site. Old Line Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jackson Water Service

Starting Your Service

When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the Old Line Water. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jackson, you'll need to stop your water service with the Old Line Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.