Phenix City has multiple water providers: Phenix City Water and Russell County Water Authority. This page provides information about Phenix City Water.

The City of Phenix Water, under the City Utilities Department, provides water for about 35,358 residents living in the area of Phenix City, Alabama. Established in 1883, the City of Phenix Utilities currently obtains its supply from a surface water source, Chattahoochee River.

Phenix Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Phenix City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Phenix City Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Phenix City Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Phenix City has multiple water providers: Phenix City Water and Russell County Water Authority. This page provides water quality information for Phenix City Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Phenix City has multiple water providers: Phenix City Water and Russell County Water Authority. This page provides water quality information for Phenix City Water.

Contact Phenix City Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 760
Phenix City, Alabama 36868

334-448-2880
utilities@phenixcityal.us

Emergency (24 hours - broken water main or pipeline, etc.)
334-448-2880

Pay Your Phenix City Water Bill

Already have an account?

If you already have an account, you just need to login to the Phenix City Water site. Phenix City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Phenix City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Phenix City Water Service

Starting Your Service

When you move to a new home in Phenix, you'll most likely already have running water, but you'll still need to set up water service with the Phenix City Water. Luckily, Phenix City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Phenix, you'll need to stop your water service with the Phenix City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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