Robertsdale has multiple water providers: Robertsdale Utilities and East Central Baldwin Water. This page provides information about Robertsdale Utilities.

The City of Robertsdale Utilities, a public community water system under the City Department of Public Works, provides water to about 10,905 residents living in Robertsdale, a city in Baldwin County, Alabama. Founded in 1921, the City of Robertsdale Utilities System currently obtains its supply from groundwater sources, primarily four wells that drill into the aquifer underneath the Miocene Aquifer. Water from Well# 2, located on Michigan Street behind City Hall, and Well # 3, located on Park Avenue, is treated at the St. Paul water plant. Well #4, located in Fairground Road, is being treated at the Fairground water plant as well. The last well, Well # 5, is located on Julius Childress Dr. and is being treated at the Hwy. 59 water plant.

Robertsdale Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Robertsdale Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Robertsdale Utilities website.

Contact Robertsdale Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
P. O. Box 429
Robertsdale, Alabama 36567

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
251-947-5772

Pay Your Robertsdale Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Robertsdale Utilities site. Robertsdale Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Robertsdale Water Service

Starting Your Service

When you move to a new home in Robertsdale, you'll most likely already have running water, but you'll still need to set up water service with the Robertsdale Utilities. Luckily, Robertsdale has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Robertsdale, you'll need to stop your water service with the Robertsdale Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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